For Families
Home-Based Clinical Oversight
Explore care services and book a complimentary suitability call for your loved one.
Doctor-Led Elder Care · East London
Doctor-Led Elder Care That Protects
Continuous clinical oversight, rational medicine, and compassionate support for elderly patients across East London and the Eastern Cape.
HPCSA Registration MP 0947610
UCT & HPCSA CPD Accredited (MDB001/002/01/2027)
After-Hours Support for Enrolled Clients
Choose Your Pathway
How Can We Support You Today?
For Care Facilities
Facility Clinical Partnerships
Review partnership services and request a facility consultation for frail care and retirement homes.
Training Academy · UCT & HPCSA Accredited
CPD-Accredited Clinical Training
Accredited by the University of Cape Town (UCT) Faculty of Health Sciences for 30 HPCSA CEUs (28 Clinical + 2 Ethics · Ref: MDB001/002/01/2027).
24/7 Clinical Support for Enrolled Clients
East London Mobile Practice Area
MBChB Doctor-Led Governance
100% POPIA Compliant
Our Story
Care That Honours Your Family
Dr Buyisiwe Mhlaba founded Eldercare 24/7 after witnessing elders misdiagnosed, oversedated, and labelled palliative without proper clinical evaluation. Trained in Cuba with a two-year internship at Chris Hani Baragwanath Academic Hospital and currently completing Part 2 of Harvard University’s Fundamentals of Neuroscience programme, she brings rigorous clinical leadership to every patient.
We bring structured doctor-led clinical governance into your loved one's home so your parent stays where they belong — in dignity, comfort, and safety.
Medical Practitioner (MBChB equivalent) HPCSA Registration MP 0947610 UCT & HPCSA CPD Accredited (MDB001/002/01/2027 · 30 CEUs) Continuing Neuroscience Education
Trusted clinical oversight
Why Families Trust Eldercare 24/7
Doctor-led care that protects dignity, safety and continuity.
Doctor-Led Care
Care is delivered through a doctor-led clinical model under Dr Mhlaba's governance.
Clinical Governance
Structured protocols reduce risk, prevent incidents, and protect families and facilities from avoidable harm.
24/7 Clinical Support
Active clients have access to a round-the-clock clinical support line for urgent medical concerns according to their service plan.
Continuing Neuroscience Education
Dr Mhlaba is completing Part 2 of Harvard University's Fundamentals of Neuroscience programme, strengthening her clinical expertise in ageing.
Dementia Expertise
Compassionate, medically informed management of cognitive decline and associated behavioural changes.
Medication Safety
Medication changes are considered following clinical assessment and, where appropriate, coordination with the treating healthcare team.
Getting Started
How It Works
Reach Out
Contact us to discuss your loved one's unique needs and learn how our 24/7 care model works.
Clinical Assessment
Book a comprehensive evaluation where our doctor assesses medical needs, medications, and overall wellbeing.
Care Plan
We design a structured care plan with clear health goals, caregiver guidance, and emergency protocols.
Ongoing Oversight
Continuous clinical oversight with regular doctor visits, 24/7 support, and transparent family updates.
Comprehensive support
Doctor-Led Elder Care Services
Every service is clinically governed and designed to protect safety, dignity, and quality of life.
Clinical Oversight & Weekly Doctor Rounds
Regular clinical assessments and structured medical visits to monitor health status, adjust treatment plans, review medications, and detect deterioration early. Each visit includes a documented clinical assessment aligned with governance standards.
Learn moreChronic Disease & Medication Management
Expert medical oversight of chronic conditions such as hypertension, diabetes, heart failure, COPD, dementia, kidney disease, and frailty syndromes. We ensure rational prescribing, address potentially inappropriate medications, and manage polypharmacy to stabilise elders.
Learn moreDementia & Alzheimer's Support
Behavioural assessments, safe routines, caregiver training, and personalised care pathways designed to improve orientation, reduce agitation, and enhance comfort for individuals with cognitive decline.
Learn moreFalls & Mobility Support
Strength, balance, and safety interventions designed to prevent falls and maintain independence.
Learn morePain & Palliative Care Management
Comfort-focused, medically supervised care with clear explanations to families during advanced or end-of-life stages.
Learn moreRisk & Safety Assessments
Comprehensive clinical reviews identifying infection risks, medication errors, pressure sore risk, and caregiver challenges.
Learn more
HPCSA Registration MP 0947610
Clinical Leadership
Dr Buyisiwe Mhlaba
Founder and Clinical Lead, Eldercare 24/7 | Founder and Director, Dr Mhlaba Health Centre | General Practitioner
Medical Practitioner (MBChB equivalent trained in Cuba)
HPCSA Registration MP 0947610
UCT & HPCSA CPD Accredited Manual (MDB001/002/01/2027 · 30 CEUs)
Currently completing Part 2 of Harvard University’s Fundamentals of Neuroscience
Dr Buyisiwe Mhlaba is a South African medical practitioner and General Practitioner based in East London, Eastern Cape. She is the Founder and Director of Dr Mhlaba Health Centre and the Founder and Clinical Lead of Eldercare 24/7.
Dr Mhlaba completed her medical training in Cuba, followed by a two-year internship at Chris Hani Baragwanath Academic Hospital. Her clinical interests include older-person care, chronic disease management, rehabilitation, medication safety and neuroscience-informed care.
She is the author of the CPD-accredited Eldercare 24/7 Clinical Training Manual (accredited by the University of Cape Town Faculty of Health Sciences under HPCSA Accreditation No: MDB001/002/01/2027 for 28 Clinical and 2 Ethics CPD points) and is currently completing Part 2 of Harvard University’s Fundamentals of Neuroscience programme.
Clinical Case Studies
Observed Outcomes Under Medical Oversight
Cases have been anonymised and are presented for educational purposes. Individual outcomes vary according to clinical condition and circumstances.
Case Study: Mr X · Documented Case Note
Clinical stabilization following severe hypertension & confusion
Structured clinical assessment, medication rationalisation in coordination with treating physicians, and ongoing oversight contributed to stabilising vitals and cognitive function, supporting a safe return home.
Case Study: Mrs A · Documented Case Note
Restoring functional mobility through medication rationalisation
Comprehensive clinical evaluation and rational deprescribing of sedative medications under medical governance allowed a previously bedbound elder to regain independent mobility.
Case Study: Dr P · Documented Case Note
Care plan reassessment in complex chronic illness
Detailed clinical reassessment replaced assumptions of terminal decline with an evidence-based care plan focused on comfort, dignity, and active symptom management.
Common Questions
Frequently Asked Questions
We understand that choosing the right care for your loved one involves many questions. Below you will find answers to the most common enquiries from families in our care.
Still have questions? Contact usWhat areas does Eldercare 24/7 serve?
We provide mobile, doctor-led elder care across the greater East London area including Beacon Bay, Nahoon, Gonubie, Vincent, Berea, Southernwood, Amalinda, Cambridge, Stirling, and surrounding suburbs throughout the Eastern Cape.
How does Eldercare 24/7 complement home nursing and caregiving services?
Care is delivered through a doctor-led clinical model under Dr Mhlaba's governance. Rather than replacing daily caregivers or nursing staff, our clinical team provides the overarching medical oversight, chronic disease management, medication reviews, and clinical protocols that empower daily caregivers to work safely and effectively.
What care packages are available and how does pricing work?
We offer three structured care packages: Essential Clinical Oversight, Premium Doctor-Led Care, and Continuous Medical Oversight. A complete pricing schedule and personalised quotation are confirmed following an initial 15-minute suitability call and clinical assessment.
Does Eldercare 24/7 accept medical aid?
Our service model operates on a private-pay basis. Detailed clinical documentation is provided that families can submit to their medical scheme for potential reimbursement, depending on their individual plan benefits.
Can Eldercare 24/7 partner with our frail care facility?
Yes. We offer structured facility partnerships that include doctor-led clinical rounds, medication audits, risk assessments, staff training through our Academy, and clinical governance frameworks. Contact us to discuss a facility partnership.
What qualifications does Dr Mhlaba hold?
Dr Buyisiwe Mhlaba is a South African medical practitioner and General Practitioner based in East London, Eastern Cape (HPCSA Registration MP 0947610). She completed her medical training in Cuba, followed by a two-year internship at Chris Hani Baragwanath Academic Hospital. She is the Founder and Director of Dr Mhlaba Health Centre, the Founder and Clinical Lead of Eldercare 24/7, author of the CPD-accredited Eldercare 24/7 Clinical Training Manual (HPCSA Accreditation No: MDB001/002/01/2027), and is currently completing Part 2 of Harvard University’s Fundamentals of Neuroscience programme.
Mobile care
Serving Families Across Greater East London
Doctor-led elder care delivered to your loved one's home or care facility.
Beacon Bay
Explore Care in Beacon Bay
Nahoon
Explore Care in Nahoon
Gonubie
Explore Care in Gonubie
Vincent
Explore Care in Vincent
Amalinda
Explore Care in Amalinda
Southernwood
Explore Care in Southernwood
Additional Coverage: Mobile doctor rounds also extend to Berea, Cambridge, Quigney, Stirling, Bonnie Doon, Selborne, Dorchester Heights, Greenfields, and surrounding East London communities.